Privacy Policy

At Guvnor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning business management platform and related services.

By using Guvnor, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

When you use our services, we automatically collect certain information:

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General location information based on IP address (not precise GPS location)
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

We use the information we collect for the following purposes:

• Service Provision: To provide and maintain our cleaning business management platform
• Account Management: To create and manage your account and authenticate users
• Customer Support: To respond to your inquiries and provide technical assistance
• Service Improvement: To analyze usage patterns and improve our features and functionality
• Communications: To send important updates, security alerts, and promotional messages (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and address technical issues and security threats

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist in operating our platform (e.g., Firebase for data storage, payment processors)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing
• Safety and Security: To protect the rights, property, or safety of Guvnor, our users, or others

Important: We never share your client data or business information with competitors or for marketing purposes without your explicit consent.

Your data security is our priority. We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls ensure only authorized personnel can access your data
• Secure Infrastructure: We use Firebase and other enterprise-grade cloud services with robust security measures
• Regular Audits: We regularly review and update our security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using best practices.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Provide secure authentication
• Analyze platform usage and performance
• Deliver relevant content and features

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including GDPR for EU residents.

Our platform integrates with third-party services to provide enhanced functionality:

• Firebase: Data storage and authentication services
• Payment Processors: Secure payment processing for subscriptions
• Analytics Services: To understand platform usage and improve services

These third parties have their own privacy policies. We encourage you to review them when interacting with these services.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

We are committed to resolving any privacy concerns promptly and transparently.